Terms & Conditions

Last updated: December 2025

1. Introduction

These Terms & Conditions govern the use of courier and logistics services provided by Talkal Courier Company. By booking or shipping with us, you agree to comply with the policies outlined here.

2. Shipping & Delivery

Delivery times are estimates only and may vary due to customs, weather, traffic, or operational delays. The company will make reasonable efforts to meet expected delivery times.

3. Restricted & Prohibited Goods

The customer agrees not to ship dangerous, prohibited, illegal, or fragile goods unless declared and approved. Failure to disclose such contents may lead to legal consequences and shipment refusal.

4. Liability for Loss or Damage

Our liability for lost or damaged parcels is limited to the declared value or company's default liability policy. Insurance coverage may be purchased upon request.

5. Tracking & Address Accuracy

The customer is responsible for providing an accurate delivery address and contact details. Tracking status may not reflect real-time movement of shipments.

6. Cancellations & Refunds

Shipment bookings may be canceled before dispatch. Refunds are subject to the company’s refund policy and may exclude service or handling fees.

7. Customer Responsibilities

  • Proper packaging of goods
  • Correct labeling and documentation
  • Payment of duties, taxes, and fees where applicable

8. Governing Law

These Terms shall be governed by and interpreted in accordance with applicable laws of the country where the shipment is initiated.

9. Contact Information

For questions or complaints, contact:
Email: support@courier.com
Phone: +91 1234567890

By using our courier services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.